support plan
Uninterrupted Support for Your Site with Ironclad Security.
Our Support plan keeps your WordPress website hassle-free with full maintenance, unlimited tasks, and active security. Get 24/7 support and 2x daily backups for total peace of mind.
24/7 Technical Support
Superpress is here for you in any website emergency, around the clock. Our dedicated team proactively handles WordPress issues, ensuring your site's security and performance. Count on us for rapid response, monitoring, optimization, and peace of mind.
Hosting Included
Premium managed hosting on global cloud providers is included. Up to 30GB NvME space included by default.
Limitless Site Edits
Request unlimited content updates and site changes – you prepare, we implement. Whether it's adding new content or tweaking existing elements there's no cap on the number of tasks you can request.
Hardened Security
We prioritize your website's security with a multi-layered approach. Our expert team manually performs updates and patching, while conducting rigorous scans against our proprietary malware database twice daily. We employ some of the industry's finest sysadmins, constantly monitoring your site, promptly responding to any security threats. With round-the-clock scans, we compare your files against our extensive database, ensuring your website stays protected from malware and potential attacks.
Essential Maintenance
At Superpress, we understand that a well-maintained site not only enhances security but also boosts performance. Our routine updates to your core, themes, and plugins not only guard against security risks but also improve speed scores and contribute to better Google site rankings. By staying current, your site remains less vulnerable to viruses, malware, and potential hacks. Staging included on all plans.
Daily Backups
Our daily backups are GDPR-compliant and hosted on secure Google Cloud servers. They protect your data and make restoration easy, providing both reliability and performance.
WooCommerce
We provide WooCommerce maintenance and support services round-the-clock. Say goodbye to downtime headaches.
Private Dashboard
Access your client area to request tasks directly from us. We work seamlessly as an extension of your team, with an average response time of just a few minutes. We will speak at your level, clarify any additional details needed and promptly get to work, and follow up once we're done.
growth plan
Need more? Get an expert developer on retainer.
In addition to everything in the Support plan, we also manage complex or custom code changes including JavaScript, PHP, larger bugs, custom feature development and more.
Dedicated Development Time
With Superpress's Growth Plan, you gain access to 5 hours of expert development time each month. This dedicated time allows our skilled developers to dive deep into your website's functionality, enhancing features, and implementing custom solutions tailored to your needs. Whether it's refining user interfaces, optimizing backend processes, or integrating new functionalities, our team works meticulously to advance your website's capabilities. This hands-on approach ensures that your website not only meets but exceeds modern performance and usability standards, keeping you ahead in the digital landscape.
Dedicated Server
Our Growth Plan includes a powerful dedicated server with 8GB RAM, 4 CPUs, and 150GB of usable space, ensuring robust performance for your website. You have the flexibility to choose the server location that best suits your needs, providing optimal speed and reliability for your site's visitors.
SLA Commitment
Our Service Level Agreement guarantees a active response from our experts within four hours, ensuring enterprise level support. Tailored SLAs are available, inquire for personalized assistance that fits your unique business needs.
Full-Spectrum Optimization
In the Superpress Growth Plan, we prioritize making your website shine on every screen. Our comprehensive optimization strategy encompasses mobile and tablet responsiveness, ensuring that your site delivers a stellar user experience regardless of the device. Alongside this, we focus on boosting your website's speed and page performance. Fast loading times and smooth interactions are key to engaging users and reducing bounce rates. Moreover, optimized sites are favored by search engines, enhancing your visibility and SEO ranking.
Stripe
Ecwid
WooCommerce
Integrations
Running an
E-commerce Site? We've Got You Covered.
Ensure uninterrupted sales and customer satisfaction with our professional support – no more downtime headaches for you or your customers
Sign up today. Get your site managed tomorrow.
Flexible options to suit your needs. Upgrade or downgrade anytime, plus a 21-day satisfaction guarantee for peace of mind.
Claim your 15 minute strategy session.
Not sure if Superpress is the right fit for you? Request a free 15 minute strategy session below with the founder.
FAQ