/ Terms

Simple service terms for managed WordPress care.

A plain-language summary of how Superpress plans, support requests, cancellations, and guarantees work.

Plans renew until cancelled before the next billing date.

Covered support requests are included in the active care plan scope.

Custom development beyond plan scope is quoted or handled through plans that include development time.

Customers provide copy, images, approvals, and account access needed to complete requests.

New customers receive the guarantee described on the pricing and FAQ pages.

Superpress works to keep managed sites supported, monitored, and recoverable, but no website service can guarantee zero downtime.